Privacy Policy
Alphaware Advisory Services Private Limited (brands: Paterson, Voyager, Rupeeting) is committed to protecting your personal information. This policy ("Privacy Policy") applies to all personal information collected by Paterson during your use of this website (www.rupeeting.com, the "Website").
Use of the Website shall be construed as acceptance of the terms of this Privacy Policy. Please do not access the Website or share any personal information if you do not agree to the terms of this Privacy Policy. This Privacy Policy constitutes a part of the Terms of Use of the Website, and capitalised terms used here have the same meaning as in the Terms of Use unless otherwise defined.
In this Privacy Policy, personal information means any information that relates to a natural person which, either directly, indirectly or in combination with other information, could identify such person ("Personal Information"). This Privacy Policy sets out our policies with respect to collecting, using, disclosing and protecting Personal Information consistent with the laws of India.
Consent
You hereby consent to our usage and disclosure of your Personal Information as per the terms of this Privacy Policy.
Information Collected
In the ordinary course of business Paterson may collect information including but not limited to:
- Contact information, such as your name, phone, email, and other contact-related information.
- Information that you provide when you register interest in our products (for example, the approximate size of your investment portfolio) or as feedback on the Website or via phone, email or other correspondence.
- For advisory clients: information required to be collected under applicable law, including KYC documents (such as PAN), risk-profiling responses, and financial information necessary for rendering suitable investment advice. Such information is governed by the investment advisory agreement and applicable SEBI regulations in addition to this Privacy Policy.
- Data relating to the device you are using to access the Website, including IP address, geographical location, browser type and version, and operating system.
- Cookies that might collect certain information related to your usage of the Website.
Use and Disclosure of Personal Information
Your Personal Information shall be used for and/or disclosed to certain third parties (including service providers) insofar as it is reasonably necessary for:
- Functionality of the Website, including any tools and software on the Website.
- Providing the services you have requested, and developing or improving our services.
- Sending emails and other forms of communication (including marketing-related communications, from which you may opt out at any time).
- Storage of Personal Information on cloud platforms Paterson uses.
- Compliance with applicable law and with any request or order from an administrative, regulatory or judicial body.
- Defending any claims brought against Paterson.
We do not sell your Personal Information.
Retention and Deletion of Personal Information
Personal Information that we process shall not be kept for longer than is necessary for the purpose for which it was collected, subject to record-keeping periods mandated by applicable law (including SEBI regulations and the Prevention of Money Laundering Act, 2002, under which client records are retained for up to eight years).
Email Communication
If you wish to stop receiving email communication from us, you may write to us at hereforyou@paterson.co.in or use the unsubscribe link in our emails.
Security Measures
We take appropriate technical and organisational measures to protect your information in electronic and physical form, and to prevent unauthorised access, modification or disclosure of your Personal Information. However, no security system is impenetrable, and we therefore cannot guarantee the security of your Personal Information.
Grievances
If you have any queries relating to the processing or usage of your information, please write to us at hereforyou@paterson.co.in or to our Grievance Officer, Mr. Sagar Lele, at sagar@paterson.co.in.